Terms of Service

Last updated: July 2025

Welcome to Little Orbis! These Terms of Service (“Terms”) govern your use of our website, products, and services, so please read them carefully before placing an order or accessing our site.

By using our website [littleorbis.com], you agree to be bound by these Terms.

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1. General Information

Little Orbis operates an online store selling toys, stationery, gifts, and return gifts across India. We aim to deliver high-quality, curated products with a delightful customer experience.

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2. Eligibility

To shop with us, you must be:

• At least 18 years of age

• Using the website for lawful purposes

• Providing accurate personal and payment details

We reserve the right to cancel orders that violate these conditions.

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3. Product Availability & Pricing

• All products listed are subject to availability.

• Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

• We reserve the right to modify or discontinue products or prices at any time without prior notice.

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4. Order Acceptance & Cancellation

• Orders are confirmed only after full payment is received.

• We reserve the right to refuse or cancel any order due to product unavailability, payment failure, pricing errors, or suspected fraud.

• Customers may request cancellations within 12 hours of placing an order (customized items are non-cancellable).

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5. Shipping & Delivery

• Please refer to our [Shipping Policy] for detailed information on processing time, delivery estimates, and tracking.

• Shipping timelines are approximate and subject to third-party courier operations.

• We are not liable for delays caused by courier partners, weather conditions, or incorrect address entries.

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6. Returns, Exchanges & Refunds

• Returns or exchanges are accepted within 3 days of delivery, subject to our [Refund & Exchange Policy].

• An unboxing video is required for claims involving damaged or broken products.

• Certain items are non-returnable, including gift cards, perishable goods, and personal care items.

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7. Customized Products

• Customized products are made to order and cannot be returned or exchanged.

• Please double-check spelling, design choices, or personalization details before confirming your order.

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8. Intellectual Property

All content on the Little Orbis website—including logos, images, product descriptions, and graphics—is the intellectual property of Little Orbis and may not be reused, copied, or distributed without written permission.

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9. User Conduct

By using our website, you agree not to:

• Misuse or interfere with the site’s functionality

• Upload or transmit viruses or harmful code

• Attempt to gain unauthorized access to our systems or data

We reserve the right to suspend or ban users violating these terms.

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10. Limitation of Liability

Little Orbis shall not be held liable for:

• Indirect, incidental, or consequential damages

• Losses due to product misuse or allergic reactions

• Delays or losses caused by third-party services

Our liability is limited to the amount paid for the product in question.

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11. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and safeguard your data.

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12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh.

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13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website following changes indicates your acceptance of the revised terms.

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14. Contact Us

For questions or concerns about our Terms of Service, please contact us at:
📧 littleorbis75@gmail.com